☽ FAQs

Hi beautiful soul, thank you for supporting my art! The Cosmic Feminist shop is run by me, Zulfa, and is a one-woman show. Please feel free to reach out to me at zulfa@thecosmicfeminist.com if your question is not answered below. ♡

Shipping + Fulfillment

All products in the shop are made to order using a print on demand service. This means the fulfillment (printing) time is separate from shipping time. 

Please note that delivery estimates are provided at checkout.

Apparel + Tote Bags
Can take up to 7 business days to fulfill.

Posters + Mugs
Can take up to 5 business days to fulfill.

After fulfillment, your products will be shipped out and you will be provided with a tracking number.

Once your product is fulfilled, it can take up to 48 hours to receive your tracking info. Please check the fulfillment timelines above.

As of right now, yes! Please read below for more information.

United Kingdom: Unfortunately, due to recent tax changes, we don't currently offer shipping to the United Kingdom.

COVID-19 Restrictions: Due to COVID-19, We don't currently ship to the following countries and territories:

Angola, Brunei, Central African Republic, Chad, French Guiana, French Polynesia, Guadeloupe, Laos, Liberia, Martinique, Mauritius, Mongolia, Myanmar, Republic of the Congo, Reunion Island, Samoa, Seychelles, Sierra Leone, South Sudan, Tajikistan, Timor-Leste, Turkmenistan, Yemen.

The print on demand service that I use has locations in different parts of the world. Your order will will ship from a location that is closest to you based on stock availability.

Yes. If your order includes multiple products they most likely will arrive separately.

Additional customs and tax fees can occur on international orders. This fee is assessed by your local customs office. Please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Returns & Exchanges

Please check the size guides and product information carefully. Since each product is made to order, returns and exchanges are not available. If you're unsure what size fits you best, check the size guides in the product description, then compare it to a piece of apparel you own and love!

1. The first step is to make sure the address you provided is correct.

2. If the address is correct, please check the tracking number provided in the shipping email, and contact the carrier to get more information.

3. If it turns out your order is lost, please reach out to me at zulfa@thecosmicfeminist.com and a replacement will be sent out asap! 

Please reach out to me at zulfa@thecosmicfeminist.com within 14 days and it will be resolved asap! Please provide images of the damaged item in your email.

If your package arrives damaged or if you've received a wrong item, please reach out to me at zulfa@thecosmicfeminist.com & a refund with be processed asap, unless you choose to receive a replacement.

Apparel Care

For all apparel, it's best to wash the garment inside out, with cold water, and to tumble dry low or hang to dry. If you have any concerns, please feel free to reach out to me at zulfa@thecosmicfeminist.com.

Anything else...

Feel free to each out to me at zulfa@thecosmicfeminist.com with any questions! ♡