All products in The Cosmic Feminist shop are made to order using a print on demand service. This means the fulfillment (printing) time is separate from shipping time. Here is some information you may find helpful.
Will there be delays due to COVID-19?
Yes. I hope you don’t mind that there will be delays with the fulfillment (printing) + shipping of your orders.
May take up to 3 - 6 weeks to fulfill.
May take up to 12 business days to fulfill.
May take up to 8 business days to fulfill.
May take up to 13 business days to fulfill.
Currently, the print on demand service I use to fulfill your orders is operating at a lower capacity to ensure the safety of their employees.
After fulfillment, your products will be shipped out and you will be provided with a tracking number.
Thank you for your support during these uncertain times. It truly means the world! Stay safe!
Q: Do you ship internationally?
** Yes! However, due to COVID-19, we do not ship to the following countries:
Benin, Bosnia and Herzegovina, Burundi, Cook Islands, Costa Rica, Cuba, Curacao, Gambia, Guinea - Bissau, Guyana, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Malawi, Mauritius, Moldova, Mozambique, Papua New Guinea, Paraguay, Senegal, Seychelles, Solomon Islands, Sudan, Tajikistan, Tanzania, Timor-Leste, Tonga, Uruguay, Vanuatu, Venezuela, American Samoa, Bolivia, Botswana, Cayman islands, Chad, Cyprus, Djibouti, Ecuador, Fiji, French Polynesia, Honduras, India, Kuwait, Libya, Madagascar, Maldives, Mongolia, Montenegro, Myanmar, Nepal, New Caledonia, Panama, Peru, Philippines, Rwanda, South Africa, Sri Lanka, Suriname, Tunisia, Zambia, Zimbabwe.
Shipping to China has also been disabled as carriers have stopped service there.
Q: I placed an order, when will I get my tracking number?
Once your product is fulfilled, it can take up to 48 hours to receive your tracking info.
Q: Will multiple products in one order arrive separately?
Yes. If your order includes multiple products they may arrive separately.
Q: Will I be charged customs for my order?
Additional customs & tax fees can occur on international orders. This fee is assessed by your local customs office. Please check with your local customs office directly to see if they apply duties & taxes to your purchases.
RETURNS & EXCHANGES
Q: Can I return or exchange a product?
Please check the size guides & product information carefully. Since products are made to order, returns are not available at this time.
Q: What if my order is not delivered?
If the order cannot be located with your local post office, please reach out to email@example.com & a replacement shipment will be sent out to you as soon as possible!
Q: What if my order arrives damaged?
Please reach out to within 14 days & it will be resolved as soon as possible! Please provide images of the damaged item in your email.
The print on demand service I use sources products & fabrics from ethical brands & suppliers that comply with labor, environmental, & safety standards.
If you have any additional questions, please reach out to firstname.lastname@example.org.